July 24, 2025

From Inside the System: Why I Built LightSpun

After years in insurance, Deepak saw how outdated tech was hurting patients. In this post, he shares why he left to build LightSpun—and why the system needs to change now

Did you know that a staggering 70% of dental insurance claims are still processed on paper and fax machines?

After spending years immersed in the insurance industry, I saw firsthand the cost of clinging to outdated technology. It’s not just patients who suffer through slow responses and lost paperwork—organizations are burdened with inflated operating costs and countless inefficiencies.

There’s a critical need for the industry to embrace modern solutions, streamline workflows, and put patient experience (and operational sanity) first. The future shouldn’t rely on fax machines. It’s time for a change.

This isn't just an inefficiency; it's a barrier to health. That’s why my co-founder Shaju and I built Lightspun

We’re using AI to eliminate the delays and waste that plague this system. Our goal is simple: ensure that getting dental care is never held up by a piece of paper again. For the 200 million Americans relying on these benefits, the time for change is now.

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See how we’re fixing it

More From Us

September 4, 2025

LightSpun Secures $13M Series A to Redefine Dental Insurance Administration with AI

LightSpun, an AI-powered dental insurance administration platform, has raised $13 million in Series A funding led by Brewer Lane with Virtue, Cambrian, and Industry Ventures participating. Rohan Malhotra of Brewer Lane and Sean Doolan of Virtue join the board. LightSpun’s total funding now stands at $18 million.

August 14, 2025

We are NCQA Certified for 11 out of 11 verification services.

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Why LightSpun Is the Infrastructure Dental Insurance Needs

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ADA Delegated Credentialing Service Powered by the LightSpun Platform

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July 24, 2025

Client Case Study - 50% cost reduction

A leading dental insurer partnered with LightSpun to modernize their claims infrastructure --> Leveraging our AI-native claims administration system they were able to reduce costs by 50%

July 24, 2025

Why we started LightSpun?

Why is your dental insurance still stuck in the fax era? Shaju shares why he and Deepak built LightSpun to finally bring modern, AI-powered tools to dental care.

July 25, 2025

Adopt AI or Die-Why Dental Insurance Needs AI

In this CXO Insight from Insurance CIO Outlook, our investor, Rex Salisbury explains why outdated systems no longer cut it and and how AI is transforming claims, member experience, and fraud prevention across dental insurance.