July 24, 2025

From Inside the System: Why I Built LightSpun

After years in insurance, Deepak saw how outdated tech was hurting patients. In this post, he shares why he left to build LightSpun—and why the system needs to change now

Did you know that a staggering 70% of dental insurance claims are still processed on paper and fax machines?

After spending years immersed in the insurance industry, I saw firsthand the cost of clinging to outdated technology. It’s not just patients who suffer through slow responses and lost paperwork—organizations are burdened with inflated operating costs and countless inefficiencies.

There’s a critical need for the industry to embrace modern solutions, streamline workflows, and put patient experience (and operational sanity) first. The future shouldn’t rely on fax machines. It’s time for a change.

This isn't just an inefficiency; it's a barrier to health. That’s why my co-founder Shaju and I built Lightspun

We’re using AI to eliminate the delays and waste that plague this system. Our goal is simple: ensure that getting dental care is never held up by a piece of paper again. For the 200 million Americans relying on these benefits, the time for change is now.

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See how we’re fixing it

More From Us

July 24, 2025

ADA Delegated Credentialing Service Powered by the LightSpun Platform

We’re thrilled to announce our collaboration with the American Dental Association to tackle one of dentistry’s biggest challenges: slow, manual credentialing. This outdated process delays patient care, complicates staffing, and drives up costs across the U.S. dental system.

October 23, 2025

Outdated Dental Insurance Tech Costs the System Billions: LightSpun’s AI Fixes the Crisis

The U.S. dental insurance industry serves more than 200 million Americans and generates nearly $100 billion each year, but outdated systems slow everything down. Manual claims processing, excessive paperwork, and high administrative costs delay payments and burden dental practices. Lightspun solves this by using AI to automate claims, credentialing, billing, and communication. More than 90 percent of claims are processed automatically, administrative costs are reduced by up to half, and dentists get paid faster. Insurers operate more efficiently, providers spend less time on paperwork, and patients receive care without unnecessary delays. Lightspun is building the modern infrastructure dental insurance has been missing.

October 9, 2025

LightSpun Earns HITRUST Certification, Strengthening Its Commitment to Data Security

LightSpun has achieved HITRUST certification for its core platform, demonstrating its commitment to the highest standards of data security, compliance, and risk management across its benefits and claims administration solutions.

October 9, 2025

Dental Loss Ratio Laws Are Reshaping the Industry and AI Is the Only Way to Keep Up

As states like Connecticut, Massachusetts, and New York roll out dental loss ratio (DLR) mandates requiring insurers to spend at least 83% of premiums on patient care, the pressure to modernize dental insurance operations has never been greater. In this post, we break down what DLR laws mean for insurers, why outdated admin systems are now a compliance risk, and how Lightspun’s AI-native claims platform helps carriers cut costs, automate adjudication, and stay ahead of new regulations.

September 4, 2025

LightSpun Secures $13M Series A to Redefine Dental Insurance Administration with AI

LightSpun, an AI-powered dental insurance administration platform, has raised $13 million in Series A funding led by Brewer Lane with Virtue, Cambrian, and Industry Ventures participating. Rohan Malhotra of Brewer Lane and Sean Doolan of Virtue join the board. LightSpun’s total funding now stands at $18 million.

August 14, 2025

We are NCQA Certified for 11 out of 11 verification services.

We’re proud to announce that LightSpun has achieved NCQA Certification as a Credentialing Verification Organization (CVO), the gold standard in our field. This achievement strengthens our credibility and trust with DSOs, payors, and industry partners.

July 25, 2025

Why LightSpun Is the Infrastructure Dental Insurance Needs

Dental insurance is overdue for transformation. Legacy systems and manual workflows are driving up administrative costs, delaying care, and shrinking payor margins: all while member and employer expectations are rising. At LightSpun, we’re building the AI-first infrastructure that dental payers need to reduce costs, modernize operations, and grow sustainably.

July 24, 2025

Client Case Study - 50% cost reduction

A leading dental insurer partnered with LightSpun to modernize their claims infrastructure --> Leveraging our AI-native claims administration system they were able to reduce costs by 50%

July 24, 2025

Why we started LightSpun?

Why is your dental insurance still stuck in the fax era? Shaju shares why he and Deepak built LightSpun to finally bring modern, AI-powered tools to dental care.

July 25, 2025

Adopt AI or Die-Why Dental Insurance Needs AI

In this CXO Insight from Insurance CIO Outlook, our investor, Rex Salisbury explains why outdated systems no longer cut it and and how AI is transforming claims, member experience, and fraud prevention across dental insurance.