The Field Service Customer Experience
The field service customer experience!
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Improving Net Loyalty Score (NLS)
2021 Jun 01
This episode explores some key steps for improving NLS. Real situation examples are discussed to provide context for improvement.
Field Service Customer Experience
2020 Sep 10
Moments that matter! How should field techs talk to customers and behave during the field service experience?
More episodes may be available on
the podcast’s website